Custom Creations by Kathy
I won't be impressed with Technology...
I won't be impressed with Technology...
This Kitchen Towel is such a cute addition to any kitchen! It cheers up any space and we can customize this to your liking. Towel is professionally printed with your design of choice. This makes a great gift for anyone or a little something for yourself :) You can add a name in the Personalization Box and we can add it to the design!
Item Specs:
Dimensions: 16"x24” (may vary by 1/2 less or more from stitching)
Beautiful white color background
100% polyester
Care Instructions:
Wash with plain detergent and lay flat or hang to dry; warm iron on reverse when necessary.
Do not bleach.
Please note that colors on monitors can vary slightly from one another so the image may be a slightly different shade depending on your computer or device.
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Shipping & Returns
Shipping & Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at: mycustomcreationsbykathy@gmail.com. Please note that returns will need to be sent to the following address: [8862 Kipapa Way, Diamondhead, MS 39525
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at mycustomcreationsbykathy@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We cannot accept returns on custom orders that have approved proofs,
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mycustomcreationsbykathy@gmail.com.
